Upgrading a web app comes with challenges, some anticipated, others unforeseen. Since upgrading last week we’ve been working relentlessly to keep up with – and prevent – server errors and service outages.
As of the time of this post Appengine (the platform that hosts our platform) is down, in a big way. We do know that whenever you encounter an error, regardless of where the problem originates, that your data are tucked away and aggregating safely.
We apologize for the inconvenience and hope the problem is rectified soon. If you have any questions please contact us or email us directly at support[at]looxii[dot]com.